Say "Yes" to DocuSign if you get a job offer! - Anonymous employee Docusign Employee Review

5.0
7 Apr 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Great product and amazing growth. DocuSign is the founder and leader in the Digital Transaction Management category. 2. Work-life balance is a reality in this company. 3. They are committed to give back to society. The company has a very active IMPACT program and encourages everyone to participate in it. 4. You get to work with smart people who are all team players. Most of the employees are nice to each other and are always ready to help. 5. Go Green! The product not just makes life easy for every customer by reducing paperwork but has a huge positive environmental impact. 6. Free food! The kitchens are always stocked with food and beverages. They also host many lunches and events in the company. 7. Free health insurance, dental insurance and VSP for every employee.You also get HRA, Travel, FSA benefits. 8. You get to work with a lot of new technologies which makes it very interesting. 9. PTO is good and you also get a day off for your Birthday. 10. DocuSign customers love the product and you will hear about it all the time. So get used to everyone talking about their experience.

Cons

1. It is in some ways like a startup with gaps in internal processes. Many times you need to know people from different teams to get the job done. 2. Better parental leave policy is a must. What DocuSign offers isn't competitive to what other technology companies offer. 3. No 401k matching at this time.

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Docusign Response
9y
Thanks for the very detailed review. And feedback. Hopefully our new employee intranet The Hub will fill the internal process gaps you mention. We will have all company content up by July or so. Regarding career development, please reach out to your HR Business Partner. This is a priority this year and I'm sure they'd be interested in your thoughts.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
2w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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