Glassdoor Ratings are Padded - Anonymous employee Docusign Employee Review

2.0
12 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I like my cowokers, but senior management (VP & SVP level) has a few completely incompetent people.

Cons

Someone in the company is doing really good job at padding the glassdoor reviews. If you go look on any other site, you'll get a real picture of how employees feel about DocuSign. As of this review, the Comparably DocuSign review has a C- rating, bottom 30% compared to companies of a similar size in the US, bottom 20% compared to companies nearby in SF. Gender score and diversity score are both D (bottom 20%). Leadership grade is a D (bottom 20%) and compensation is a C (bottom 35%).

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Docusign Response
8y
Thanks for writing a review. I hope you take the opportunity to share more specific detailed thoughts and ideas via pulse surveys or the All Hands pre-meeting surveys so that if there are areas of concern we can address them. Our new Chief People Officer, Joan Burke, will be instituting more regular, smaller surveys. As for padding of Glassdoor reviews, GD's fraud detection policies are pretty strong and only enable employees to post real reviews. Of course individual employees do have different experiences but hopefully candidates can get a balanced view by reading the more than 600 reviews about DocuSign (as of this date) on Glassdoor. So thank you again for sharing yours.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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