Training Is Incredible - Personal Banking Supervisor Dollar Bank Employee Review

5.0
7 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Training is very in depth. Pay rate is fair for the position. Culture (at least in the Cleveland market) is very positive, up-beat & supportive. They are well vested in your success. Work life balance EXISTS & that is amazing!!! The snacks offered at the training facility is awedome.

Cons

No real cons so far...coming from retail the pace is much more manageable here at Dollar Bank & customer base are very pleasant. Not a con per say, but, be prepared to learn you are tested on your knowledge at the end of each class. Training is taken very seriously as you will be dealing with financial products & other people's money.

Explore other reviews about Dollar Bank

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly, decent amount of knowledge able to be gained. Team supports you and encourages you.

Cons

After learning the tools (intune, felxera, etc) things become more and more repetitive.

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity at dollar for growing your knowledge and experience. Leadership does care about their people and there is a a fair bit of access to executive management. Benefits are pretty good with insurance, gym reimbursement, 401k match and other things.

Cons

Performance incentives are sorely lacking here. If you are a high performer, you get the same performance incentive distributed into your 401k as someone who is average. Management also has a track record of adding responsibilities but not necessarily increasing compensation. The other main item is that the majority of employees have started and stayed at dollar. Coming in externally with difference experiences can be challenging.

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