Pros
Nothing anymore. Turning into a smaller Wells Fargo.
Cons
Focus shifted from providing great customer service to just hitting the sales goals. Not compensated well. Around $10,000 lower than other banks. Technology was just upgraded but is still in the early 2000's. Online banking is horrible. I am ashamed to show our technology to our customers. Not a lot of room for advancement. If you ask about transferring to another department, it is decided that you are not engaged and you are told to decide if you really want to work there anymore. Company is trying to convert its classification to a mutual holding company so they can acquire other banks and grow bigger. Employees were told to lie to customers to tell them it's necessary so fees stay low and deposit rates go up. It's all a sham. Salary is below average for the industry. Everyone is given 2.5% raises and expected to be happy. In reality, this is just a cost of living adjustment. Managers have bonus capability, but it's not realistic for all branches unless you want to do unethical things. I feel like I lost the last few years of my life. I would not recommend.