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Doubletree By Hilton

Part of Hilton

Is this your company?

You basically do everything guest related but are treated as though you don't do enough - Guest Services Doubletree By Hilton Employee Review

3.0
23 Apr 2019
Recommend
CEO approval
Business outlook

Pros

- Co-workers are great, everyone is very friendly and gets along well. - A ton of employee engagement, which is pro because you get to know your co-workers from different departments. Employee engagement can be a con if you "drink the company kool-aide", they want you to believe its's the greatest place to work, just don't forget what they are paying you and what they are asking of you. - Overall decent place to work for awhile. - There are some career opportunities if you want a career in the hospitality industry, I did not. - Owned by Vail Resorts, Free Epic pass. (only reason I worked there)

Cons

- Micro-managed at random times. For example, our department would be running smoothly for a month then out of no where somebody from upper management would come in and throw a wrench in everything we were doing, did not make much sense to me why that was a thing. Seemed like a power trip to me. - Minimum wage. - Dealing with unreasonable requests from guests with a smile on your face. - Dealing with very rude guests with a smile on your face, it can be very draining and disheartening.

Explore other reviews about Doubletree By Hilton

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I have 25 years of experience of housekeeping

Cons

I would like to start in the morning

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits and employee meals were great. My team and people I worked with was the reason I stayed.

Cons

Leadership doesn't value or support their managers. Just be prepared to receive little support from corporate and a company as a whole. They don't want operations managers to succeed and rather run through options creating instability for their employees. Expectations constantly change. Favortism runs through departments that starts from the top (GM). Worst experience of my life was deciding to become a manager. Also as a operations manager they don't care about work life balance or if your working over 10 hours. Get use to long hours in operations with no support or help.

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