Good employer - Food and Beverage Doyle Collection Employee Review

4.0
10 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Good people friendly atmosphere helpful staff. Supervisors and lower level management are excellent

Cons

Pay not great tips not great either busy environment Senior management affect mood among everyone

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Doyle Collection Response
6y
Thank you for your feedback! As a current member of the team, we appreciate you taking the time to give us your thoughts. We are really pleased that you enjoy the people and atmosphere in the hotel. We do what we can to ensure our salaries and benefits are competitive, I am sorry you feel they are on the low side. As a current team member, we hope you will share your thoughts about management (both positive and constructive) with your HR Manager. They genuinely are there for you and will always lend an ear. Thanks again, The Doyle Collection team

Explore other reviews about Doyle Collection

5.0
5 Oct 2025
Recommend
CEO approval
Business outlook

Pros

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Cons

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Doyle Collection Response
8mo
Thank you for your comments, we appreciate your thoughts and feedback
2.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Cons

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
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Doyle Collection Response
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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