Food and beverage - Anonymous employee Doyle Collection Employee Review

4.0
30 Oct 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice working environment , free meals

Cons

Disappointing how low paid the job is considering how much money is made. You don’t get that in other industries

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Doyle Collection Response
6y
Thank you for your feedback. We might be a little bias, but we tend to agree that it is a nice place to work with a good team and the brilliant perk of a tasty hot lunch every day! We are disappointed to hear that you don't feel the job is well paid enough. We do annual salary surveys with all of our competitors in the hospitality industry and are proud to always come out near the top. We also make sure our benefits are unique and appealing to those working in the hotel trade. We always welcome back team who have left us for another elsewhere but return when the right role comes available within our hotels, so keep an eye on our Careers page! The Doyle Collection

Explore other reviews about Doyle Collection

5.0
5 Oct 2025
Recommend
CEO approval
Business outlook

Pros

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Cons

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Doyle Collection Response
8mo
Thank you for your comments, we appreciate your thoughts and feedback
2.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Cons

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
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Doyle Collection Response
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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