Great people, senior management not so great - Marketing Doyle Collection Employee Review

3.0
14 Dec 2020
Recommend
CEO approval
Business outlook

Pros

amazing team, easy to work with

Cons

dull senior manager, lacking vision and leadership, very old school

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Doyle Collection Response
5y
Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. It is so pleasing to read you recognise the amazing team we have. We are proud of each one of our team members and they truly are what makes the different to our guests experience. At The Doyle Collection, we believe in providing a great experience to our team members through leadership and being accredited as a 'Great Place to Work' give us that vision and ensures that we have the employee experience at the heart of what we do. Our Managers and HR teams are always available with an open door. The Doyle Collection

Explore other reviews about Doyle Collection

5.0
5 Oct 2025
Recommend
CEO approval
Business outlook

Pros

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Cons

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Doyle Collection Response
8mo
Thank you for your comments, we appreciate your thoughts and feedback
2.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Cons

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
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Doyle Collection Response
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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