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      ESP Utilities Group

      Engaged employer

      ESP Utilities Group reviews

      Good place to start a career - Pricing Analyst ESP Utilities Group Employee Review

      4.0
      18 Aug 2023
      Pricing analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Very friendly company, the atmosphere in the office is really positive. It’s also a very relaxed place to work. There’s not much stressed placed on most of its employees and for the most part people are not overworked. It’s flexible in the ability to jump between teams. E.g. it’s very common for someone to join maybe an operations and then end up in a commercial role.

      Cons

      Not a lot of opportunity for significant wage growth except in the senior management and upper-middle management. Not much bad to say, I left simply because I didn’t find the work I was doing interesting at all.

      avatar
      ESP Utilities Group Response
      2y
      Thank you for your honest feedback. We have now different programmes in place for professional development and career progression and always looking at improvements. Many thanks.

      Explore other reviews about ESP Utilities Group

      1.0
      4 Oct 2025
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of communication about the business and where they are working towards; Nice facilities; Good salary; Nice management events all inclusive; Good benefits and on the spot rewards.

      Cons

      This is about operations specifically - very toxic management; Lots of micro management; No trust in employees; Resentment towards a hybrid role Poor communication amongst team managers, Bad behaviours not discouraged from managers and team treated poorly and without respect or care, Lack of respect for team members and their personal circumstances / life styles.

      1
      avatar
      ESP Utilities Group Response
      7mo
      Thank you for your honest feedback. We're sorry that your experience has fallen short of what we would hope for. Specifically in our Operations department we have a strong management team who is leading with care and understanding of their team needs and challenges. Recently we have introduced targeted Coaching which is supporting managers with their leadership style and we have seen great improvements since then. We will continue to find ways to develop our people and ensure strong leadership is in place. If you would like to discuss this further, please do reach out to HR@espug.com, Many thanks.
      1.0
      5 Jan 2026
      Senior operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Free parking - Good office space - Nice middle management team - Reasonable compensation package

      Cons

      - Constantly shifting focus meaning a lack of direction - Selective applications of strategy with clients - Old school management style / ruling by fear and intimidation

      1
      avatar
      ESP Utilities Group Response
      4mo
      Thank you for sharing your feedback. We appreciate your honesty and the time taken to highlight these concerns. We recognise that creating a positive and supportive working environment is essential for both employee wellbeing and organisational success. As such, we deliver regular training and coaching for managers and leaders to strengthen their management style. Additionally, we implemented wellbeing initiatives such as stress management sessions, employee assistance programmes, and quiet spaces for reflection to support employees psychological safety. We will continue to review our strategies and practices to ensure it continues to reflect a modern, inclusive culture. Thank you again for your input. Best regards, HR team (hr@espug.com)
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