An excellent company that changed over night! - Customer Success Manager (CSM) EVORA Global Employee Review

2.0
16 Dec 2024
Recommend
CEO approval
Business outlook

Pros

* People were lovely - lots of knowledge and skills within the industry * People were passionate and genuinely wanted the business to thrive *Remote working with the option to go into the office at London Bridge *Previous CEO Chris Bennett- asset to the business and genuinely cared for his employees and doing the right thing

Cons

* A new CEO took over (no longer there) but changed the business overnight. Lay offs were made, lots of new board members appearing but didn't bring anything to the table * If you like structure, process & delivering - then this isn't for you- Lots of changes in a VERY short space of time , redundancies made, communication was lost, business became very closed * Potential to have a great product but everything was always a slow process or changing direction-Many teams working in silo and not collaborating when it came down to the product *Lack of process- ideas would be discussed, approved and signed off but then nothing ever finalised afterwards *Salaries didn't reflect the hard work and effort people put into their role *Multiple meetings just for the sake of having a meeting- lots of discussions but no output or results *Lost some big and great clients

Explore other reviews about EVORA Global

2.0
11 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

flexible working from home arrangements

Cons

What used to be a great place to work has become a nightmare over the last couple of years, and the situation continues to decline. The organisation is frequently restructured by leadership who seem to have little understanding of how the business actually operates. There is a complete lack of long-term vision; management is disconnected from current market needs, operating as if it were still 2018. Promotions are based strictly on time served rather than skill or merit and talented individuals are overlooked. Management is stubborn and dismissive of employee feedback, choosing instead to pursue outdated strategies. Skills and expertise are not valued, and it feels as though the company is sinking from within.

5.0
1 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great people. Lovely office building.

Cons

None that I can think of.

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