Client Support - Sales Executive Edmunds.com Employee Review

3.0
2 Sept 2015
Recommend
CEO approval
Business outlook

Pros

The company has built and strong, and well-respected brand name that opens doors and gets meetings with clients. Pay is strong, but it comes at a cost.

Cons

The company has been in turmoil for 3 straight years as it realigns its technology and organization to compete with strong competitive offerings from Cox Automotive, TrueCar and Cars.com. There is literally no on-going training initiatives or internal marketing. This makes it very hard to follow everything that is happening that is relevant to clients. The real focus inside the company is data and the highly complex technical ideas that are constantly being floated as trial balloons in the interest of generating greater revenue. If you're a real sales director and a real car person, this actually isn't the place for you. The company is full of MIT and silicon valley geniuses that really don't know the car business -- which is depressing.

Explore other reviews about Edmunds.com

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work remote Unlimited time off Great benefits

Cons

Hard to move up in position Pay is not competitive

5.0
15 Sept 2025
Recommend
CEO approval
Business outlook

Pros

My experience here has been exceptional. The company offers a fantastic work-life balance, a supportive culture, and generous perks, all within a fully remote setup. The team is genuinely caring, and I've found ample opportunities for growth thanks to the ability to rotate teams. I initially planned to stay for a copule years before moving to a big tech company, but I've been so impressed that I've been here for many years and plan to stay longer.

Cons

Since the company operates on a nearly full-remote model, there are fewer opportunities for in-person socialization; however, the option to work from the office is always available for those who want to connect with colleagues. While the compensation is competitive and by no means low, it is important to note that it is less than what's offered by major tech companies, and no stock options are included as part of the compensation package.

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