Edmunds.com Reviews

Updated 19 Jan 2021

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3.7
70%
Recommend to a Friend
74%
Approve of CEO
Edmunds.com CEO Avi Steinlauf
Avi Steinlauf
190 Ratings
Pros
  • "ROWE (results only work environment) allows for flexible schedule and remote options even prior to covid(in 52 reviews)

  • "The work/life balance is the best I've seen or heard of(in 32 reviews)

Cons
  • "A lot of the great work that happens in the office doesn't always translate well when we interact with dealers and customers(in 14 reviews)

  • "Edmunds is located in Santa Monica(in 12 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review
    COVID-19
    Helpful (1)

    "Amazing Work Life Balance and Learning Opportunities"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edmunds.com full-time

    Pros

    Edmunds really takes care of their employees, especially during remote work in the pandemic. There are small things like Thinking Thursdays and extending Summer Fridays that really help with recharging and becoming a more productive worker. I was beyond burnt out from my previous company because of being overworked in a remote environment, which I imagine a lot of people are facing right now. Quitting that job and being hired at Edmunds has completely changed that, and my work-life balance is so amazing now. Meetings are focused and productive, deadlines and expectations are manageable, and I feel very rewarded for the work that I am doing. Weekly departmental and Cadillac Catch-up meetings with the CEO have been great for fostering innovation and cross-pollination of different domains. Coming from a fast-paced product-driven company, this has been amazing to experience, with time in the week actually dedicated towards growth and learning outside of immediate job responsibilities. The people here are some of the smartest and respectful people I have ever worked with, and as a remote new-hire I have felt super welcomed, especially with the Workplace Experience and PITSTOP teams making the transition very easy and accommodating during my onboarding.

    Cons

    It can be overwhelming at times when ramping up on automotive domain knowledge (especially for newcomers), internal Edmunds tooling, and documentation on all of the different processes and systems, but this has been getting better with time and experience. My advice for new hires is to be mindful of the Dunning-Kruger effect and to have a growth mindset.

  2. "Playing the favorites"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Consultant in Santa Monica, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Edmunds.com full-time for more than 3 years

    Pros

    Pay and Benefits are good

    Cons

    Political warfare, lots of playing the favorites


  3. "Good company overall"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Santa Monica, CA
    Recommends

    I worked at Edmunds.com full-time

    Pros

    Benefits, perks, and nice office

    Cons

    Too much politics, and life/work balance is a challenge.

  4. "Its good"

    2.0
    Former Employee - Cost Estimator 

    I worked at Edmunds.com full-time for less than a year

    Pros

    Management is good and salary is good

    Cons

    not that much except the top management

  5. Helpful (5)

    "What a Hot Mess"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Edmunds.com full-time

    Pros

    Rowe was great before it was taken away Pay was pretty good for the market, but bonuses were taken away after the company started experiencing headwinds in 2017 Work life balance was pretty amazing This was a great place to work prior to fall of 2017

    Cons

    Leadership has zero long term vision. The entire company once paused working on anything meaningful to pursue chatbots for half of a year while other competitors are Edmunds’ lunch. What’s really upsetting is that all of the senior leadership that allowed the company to sink are still with the company! As a result of this, there is not much career mobility at all. There have been 2 rounds of layoffs one in 2017 and one in 2020, with the 2020 layoffs being the most severe. As others have stated, an email was sent out over holiday break detailing that there would be layoffs making everyone fear for their jobs and basically ruining any semblance of the holiday.

    Continue reading
  6. Helpful (1)

    "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate Account Director in Santa Monica, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Edmunds.com full-time for more than 5 years

    Pros

    Great company culture, employees, perks

    Cons

    Poor operational and financial planning for business model restructure

  7. Helpful (3)

    "Ok job- ok work life balance"

    3.0
    Former Employee - Account Manager in Los Angeles, CA

    I worked at Edmunds.com full-time

    Pros

    No leadership but everyone was trying

    Cons

    Products did not evolve with the market

  8. COVID-19
    Helpful (2)

    "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coordinator in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edmunds.com full-time for less than a year

    Pros

    Understanding and collaborative environment. Has had a great transition to temporarily working remotely due to the pandemic. Everyone really strives to continue to make Edmunds a great business and a great place to work. The company hosts great events, now virtually, to keep everyone connected!

    Cons

    None that I can think of!

  9. Helpful (1)

    "Incredible Culture, incredible people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edmunds.com full-time for more than 3 years

    Pros

    My manager and company policies make me feel valued as a whole person. I don't know how it's happened, but almost all the people here are genuinely kind. I get to work on projects that yield real impact.

    Cons

    I'm not sure about the long term (10+ years) future of the company

  10. Helpful (1)

    "Best Company I ever worked at..."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edmunds.com full-time for more than 8 years

    Pros

    The People and Culture. The Product is awesome...

    Cons

    Don't have any at current time...

    Continue reading
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