Terrible staffing agency - Production Coordinator Elevate Employee Review

1.0
17 Jul 2023
Recommend
CEO approval
Business outlook

Pros

A lot of flexibility in schedule, cares about your physical and mental health, encourages work/life balance, great benefits, a lot of time off, paid holidays

Cons

Remote position with no training program in place. Left to navigate on your own and ensure your own success. Did not disclose up front that I was on a 4 year limited contract with Meta or that they have to get budget re-approved annually which could affect security of position. Ensured me I had job security multiple times when I asked. Did not disclose that they do not provide pay raises for the duration of contract - only way to get a pay raise is with a promotion to a higher level position, although, there isn’t much opportunity for advancement. Staffing agency struggled with the own financials so much so that our entire teams health insurance lapsed one month. Began facing layoffs Oct 2022, told we’d know by end of Nov if we were safe or not - didn’t let us know until end of Jan when new budget was approved/rolled out. Ensured us we didn’t have to worry again until Jan 2024. Found out in March facing layoffs again and they would communicate with us as they knew anything. Finally faced layoffs for our team in June 2023 - were told for months they would be transparent with us. Once Meta decided to terminate their existing contract with Elevate and cut 75% of our team, we were told we would have 10 days notice, insinuating we would have the security of an additional 10 days pay, plus PTO payout. One layoff day arrived, they cut immediate access and terminated all work, ceased salary immediately and without authorization and against our disapproved, applied our PTO to the additional 10 days we were under contract. Refused to pay our salary those days, despite the fact Meta paid them our salaries. In our termination letter, they wanted us to either agree to their stipulations with cut us short of a week and a half of pay and delayed our ability to apply for unemployment, or to resign to make us ineligible for all. They cut off contact and refused to discuss any further with us. This is because they literally do not have the funds to pay us our promised PTO or salary.. they have not abided by labor laws - did not pay out CA employees when required by law. They couldn’t pay their remaining staff their next paycheck who remained on payroll. Lastly, the disclosed in our termination zoom meeting that they knew for 1.5 months the ins and outs of what was to come with layoffs, despite telling us all along they knew nothing. They were slimy, unprofessional, rude, and lied through their teeth.

Explore other reviews about Elevate

5.0
8 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule. Work-Life balance. Monthly training topics.

Cons

Sometimes break in communication can occur with case load assignments.

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Elevate Response
3mo
Thank you so much for this wonderful review! A 5-star rating after three years carries REAL weight, and it means a great deal to us! Flexible schedules, genuine work-life balance, and regular learning opportunities are things we want to be table stakes at Elevate. Hearing that they're consistently part of your experience tells us we're getting the fundamentals right. The communication gap around case load assignments is a fair flag: even one breakdown in clarity can create unnecessary stress, and that's worth fixing. We're reviewing how assignments are communicated to ensure all Elevaters always have what they need to hit the ground running.
2.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Parking was free no lunch provided though. Staffing coordinator was at least nice. Other than that needs improvement.

Cons

Terrible experience our schedule changed multiple times. First we were working 4-5 days a week for multiple weeks. Then before event they changed it to just 6 total shifts. Then the day before the second event they canceled everyone. It was also very hot and they didn’t provide full size water bottles. Just a small pack of minis. Which for 10 adults that’s not acceptable especially when you sent a memo out the day prior preaching water hydration because of the heat advisory. Thankfully, I was smart enough to go to first aid to get us water since it was 90 outside. Also not enough equipment to service guests. Lots of angry customers.

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