Pros
Great pay, flexible schedules, and ability to obtain your Series 6 and 63 licenses. Opportunities for advancement within the department can occur before 18 months of employment, and tenure helps. Overtime is available and pays well.
Cons
Pay isn't as competitive as it is in our merged department that performs similar tasks (with some additional plan types). Micro-managed at times if you make a few small mistakes. Phone calls non-stop all day. Not salary, so 30 minute unpaid lunches and no time to take part in other events. No company organized events in our location. Uneven workload at times, but this is smoothing out slowly. Selling our service to companies without having the amount of employees we need, so the workload is intense for weeks at a time before new hires are put on the phones. IT Team needs more senior members and quicker fixes. Website randomly stops working without known cause.