Great place to work - Patient Access Representative Encompass Health Employee Review

The company is a good company to work for. The staff are friendly and fun.

You get to eat too much food.

Fair wages & positive rapport with therapy team

Poor leadership/administrative management team Mixed messaging on expectations/standards Questionable execution of ethical practices High case loads and no plan of support for staff Unreasonably high expectations/weight of metrics placed on Case Mgt team and treatment team staff rather than focus of best practice outcome for patients (bc admin does not want SNF rate to increase or NRC score to drop) Admin create culture that fostered several constructive discharges of staff members No work/life balance