Great opportunity for self-motivated individuals - Technical Services Epic Employee Review

5.0
18 Sept 2012
Recommend
CEO approval
Business outlook

Pros

- The people. Epic hires intelligent, motivated individuals who are always willing to lend a hand. From day one, I've felt comfortable with my coworkers. The work environment is extremely collegial - The opportunities to contribute. As you prove to be proficient in your core work, you get the opportunity to take on bigger, more impactful projects. Even as a recent college graduate, I was able to contribute in a meaningful to the success of my team, product and the company at large within the first couple of months of work. - It matters. I've had a chance to contribute to projects that add functionality to our software, improve efficiency for other employees, facilitate executive communication and much more. This would be awesome at any company. The fact that the software we develop and support contributes to better medical care makes it that much more rewarding. - The variety. As you can probably tell from my previous points, I've been afforded the opportunity to work on a lot of different projects and with many very bright people. I can't remember the last time I've been "bored" at work.

Cons

- The variety. You can get lots of varied requests from all kinds of different people. It takes a lot of focus to make sure that you don't get overwhelmed. Additionally, you are expected to largely prioritize your own work. It's definitely nice to be trusted, but can be a bit overwhelming at times. - Role envy. I'm not sure what it is, but i feel like most people I know feel like some other role is the only role leadership focuses on. Technical Services feels like execs only focus on Implementation/installing customers. Implementation staff feel like leadership only focuses on R&D. Developers feel like they are bossed around by Implementation and Tech Services (largely because they bring requests from customers).

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5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

- Incredible Campus - Incredible Community - plenty of travel opportunity - Incredible food at the best price - Lots of people willing to help

Cons

- longer hours than average - traveling if you don't like that

3.0
16 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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