Good Company, Fast Pace - Technical Services Epic Employee Review

5.0
12 Dec 2014
Recommend
CEO approval
Business outlook

Pros

If you are coming from a Liberal arts degree, there is a decent chance Epic is the most money you are going to get offered anywhere. In my experience, dealing with customers and related work takes on the order of 40-45 hrs/wk, starting as soon as I got done training. On top of that, I have some internal projects I do that add time (5-10 hrs/wk), but only add so much time because I actively enjoy doing them. I've had two team leads (supervisors)- both of them were great, and of the team leads on my team, I would rate almost all highly.

Cons

For all the talk Epic does about being integrated, every application is complicated enough that very few people newer than 5 years (who don't have coordination roles) have a good grasp of all of even their own application, and likely little to no knowledge of other applications. It is easy to get in a rut of just putting out fires. People do burn out, especially implementation specialists, who travel all the time. The quality of analysts at customer sites varies immensely, which can have a frustratingly large impact on how much work Epic staff have to do. Lots of new hires fresh of college have unrealistic expectations of what a real job is (it's hard). Most either shape up or ship out pretty quickly.

Explore other reviews about Epic

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Meritorious work environment, capable coworkers, work that has high impact, high degree of autonomy, interesting work, campus, food, benefits. Reasonable views on AI

Cons

Young. Parental leave isn’t great. Limited remote work. Required travel.

3.0
16 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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