Avoid at All Costs || Retail Domain - Payments Team || Toxic Management and Discriminatory Practices - Product Developer Epicor Software Employee Review

1.0
19 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Good Food and office infrastructure.

Cons

If you're a skilled developer looking to advance your career, RUN from Epicor's Retail domain, specifically the Payments Team. This division represents everything wrong with corporate culture - favoritism, technical stagnation, and management incompetence at its worst. Management will target employees they don't like with personal attacks and create a hostile work environment. They use arbitrary criteria like hiring batch or personal preferences to determine treatment, which creates an atmosphere of fear and discrimination. Promotions are based on politics, not performance Technical merit means nothing if you don't butter up to managers Skilled engineers are deliberately kept on menial tasks while favorites get interesting projects Zero investment in employee development or growth. The product itself if poorly designed with scalability issues. The technology is embarrassingly outdated. Engineers are reduced to maintaining patchy scripts with no room for innovation or modern development practices. It's career suicide for anyone wanting to stay relevant in the tech industry. This company operates more like a high school clique than a professional organization. If you're not part of the manager's favorite group, expect to be marginalized, given inferior assignments, and potentially subjected to personal attacks about your background or circumstances.

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Epicor Software Response
2mo
Thank you for sharing your feedback. At Epicor, our HR and leadership teams take all reports of illegal and unethical business conduct very seriously and are committed to maintaining a respectful and productive work environment for all employees. If you discover events that violate our code of conduct, they should be reported through the Chief Legal Office or the EthicsPoint hotline available on our intranet. All reports of alleged violations will be appropriately investigated.

Explore other reviews about Epicor Software

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It’s been a really positive experience working at Epicor. I’ve had the chance to work on meaningful roles, partner closely with great teams, and continue learning along the way. The people here make a big difference—there’s a strong sense of collaboration, and it feels like everyone is working toward the same goals. Overall, it’s been a place where I’ve been able to grow and actually enjoy the day-to-day.

Cons

Like any company in a growth stage, things can move quickly at times, which can come with its challenges—but this is something Leadership is aware of and being cautious about.

4.0
8 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Supportive teammates - Powerful technology - Excellent growth opportunities - Vertical and Horizontal career advancement opportunities if you are curious, proactive, motivated, and genuinely passionate about the brand, teams, and the work we are doing

Cons

- It is easy to fade into the background if you don't have a center-stage role, you need to step up to make yourself visible; otherwise, you're at risk of career and reward stagnation - Like most companies, cost and timing are major contributing factors when deciding on the tools leadership make generally available to individual contributors - you're bound to be disappointed if you expect to have the latest and greatest of everything without first providing a value proposition to a senior leader. Be ready to invest personal time building use cases and gathering data to make strong cases for solutions you think will add value to your team and have a positive impact on the organizational strategy

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Epicor Software Response
2mo
Thank you for taking the share your feedback. We appreciate the time that you've spent with us and it is clear that you care deeply about the work we do for our customers at Epicor. We are happy to hear that your team and the career development opportunities we provide have been highlights of your experience with us. We're proud to say this is the experience that we're committed to providing to everyone on our team. With that being said, every person on our team, regardless of their personality or role, deserves to be valued and rewarded for the impact we make. We take this feedback seriously and are committed to making sure all contributions are equally valued. Our quarterly STAR awards are just a small piece of the puzzle. In FY24, the Epicor team recognized each other 17,346 times our internal recognition tool. We're continuously improving and innovating these types of tools and initiatives so that we can cultivate a culture of appreciation at Epicor. We encourage you to share what you've experienced with your HRBP so that we can hear more of your ideas and perspective directly. Thank you again for this thoughtful review.
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