Great people, but horrible company - Anonymous employee Equinox Employee Review

1.0
28 Apr 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get to work with some incredible people who you can learn a lot from.

Cons

There are many promises of growth without follow through. The compensation and benefits are not up to par with the rest of the industry. The culture that they preach is unfortunately not the culture that actually exists within the corporate space. Overall you are expected to work over time and go above and beyond, but there is no recognition or growth even when you prove yourself.

Explore other reviews about Equinox

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Spa Management is professional and tends to employees needs. Encourages growth within the company and career wise.

Cons

The General management is continuously changing so credit for past performance is lost.

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

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