Do not work here. Seriously. - Anonymous employee Equinox Employee Review

1.0
15 Feb 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Free gym membership ( not worth the headache for being employed at Equinox) -Discounted services and clothes (still very expensive after discounts are applied) -Promotional opportunities (so many people quit that you can actually move up the ladder by taking their place but you will be underpaid or overworked)

Cons

-HUGE Turnover -You are underpaid -Working long hours -Poor training (sink or swim environment) -No support from management (not willing to teach you if you're stuck) -Poor benefits (need to wait a long time for benefits to kick in) -Unprofessional colleagues (gossip environment & cliquey)

Explore other reviews about Equinox

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Beautiful facility that is kept up with

Cons

Nothing so far I can speak to

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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