a handful of people hit their targets - Membership Advisor Equinox Employee Review

1.0
28 Aug 2025
Recommend
CEO approval
Business outlook

Pros

nice atmosphere and the everyone is generally nice

Cons

the company has zero interests in paying out commissions because the goals are unrealistic. Very few hit their goal and nothing happens when you don't. you just won't make the imaginary number they perhaps told you you'd earn if you hit goal. At the end of each month every location turns into a sweatshop where every sales person is require to work a full 12hr shift without exception. Yes, even when I'm at goal, I'm forced to work 12hr days. The tools for sales people are archaic. No screening of leads, automation, etc... the mgmt hierarchy are disconnected from reality and only push numbers. They will not promote you or even let you transfer to a closer-to-home location because "we need you here".

Explore other reviews about Equinox

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Spa Management is professional and tends to employees needs. Encourages growth within the company and career wise.

Cons

The General management is continuously changing so credit for past performance is lost.

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

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