Bad experience - Leasing Consultant Equity Residential Employee Review

2.0
30 Aug 2015
Recommend
CEO approval
Business outlook

Pros

Good and bad, you may make some friends along the way. The pay is pretty good. If your boss likes you, you can go far in the comapany.

Cons

Management pushes their job duties off on you. The stress level is intense, there is no work life balance. Advancement is hard if you are not in the "inner circle". HR doesn't care about you like they say they do. The higher ups don't really know what goes on behind closed doors and they don't care. When numbers look good, it goes without saying "if it ain't broke don't fix it". And metrics are all they care about. Teamwork is a thing of the past. But one can only understand if they try it themselves.

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Equity Residential Response
10y
We’re sorry that you didn’t have a good experience with Equity Residential. We are dedicated to the training and development of our employees and being such a large company requires that we are creative in our approach. We have a mix of both in-room and online training which allows employees to get relevant training when they need it. However, we respectfully disagree that HR and management does not care for our employees. Our employees are always encouraged to voice their concerns and you may reach out to HR at 312 928 1184 if you would like to share more thoughts about your work experience.

Explore other reviews about Equity Residential

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
1mo
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The communities are physically nice

Cons

The biggest problem is the current tour policy is sheer insanity. On-site staff are already burning out by headcount being reduced whenever possible, and on top of it, they have made tours unlimited (5 tours can be booked at once, and this can happen every 30 minutes, even for 1 person working). Leasing agents and on-site staff are going to leave, burn out, continue calling out causing further short staffing. PLEASE do something about this policy before our office staff disintegrates, it is truly awful.

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Equity Residential Response
1w
Thank you for taking the time to share your feedback and for your continued contributions to Equity Residential. We appreciate your recognition of our communities and the care that onsite teams put into creating positive experiences for residents every day. We're sorry to hear about your concerns regarding tour scheduling, staffing levels, workload, and the impact these changes may be having on employees and residents. We understand that onsite teams play a critical role in our success, and feedback about operational processes, resource allocation, and employee experience is important. We appreciate you sharing your perspective and specific concerns. Input from our onsite teams helps inform ongoing conversations about how we support employees while continuing to meet the needs of our residents and communities. We also encourage you to continue sharing your feedback with your HR Business Partner, leadership team, or through our confidential Call to Action Hotline (800-231-5699 or CallToActionHotline.com) so concerns can be reviewed through the appropriate channels. Thank you again for your honesty and feedback. We value the work our onsite teams do each day and appreciate you taking the time to share your experience.
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