It was all good just a few years ago - Community Manager Equity Residential Employee Review

3.0
20 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Rent discount, great benefits, some great people.

Cons

My experience changed in 2020. The company went from a company about people to a company about zoom meetings, less people contact(with residents and co workers). My last RM was never around. I would get a visit twice a month maybe. She seemed uninvolved and distant. Made it very difficult to form a trusting relationship. Company is very into DEI. So much so that it makes it impossible to effectively manage employees. Honestly, when I started over a decade ago, I thought of the company as one of the most progressive companies I've ever worked for. Going all in on DEI I feel was very unnecessary and very divisive.

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Equity Residential Response
2y
Thank you for taking the time to share your feedback with us. We're glad to hear that you value the rent discount, benefits, and the positive relationships you've formed with some of your colleagues. With the majority of our onsite roles being in person rather than remote, we appreciate your perspectives regarding the importance of in person interactions with residents and colleagues. Additionally, Equity Residential’s goal is to create a workplace environment where everyone feels valued, supported, respected and connected; with that being said, diversity and inclusion initiatives are both welcomed and needed in order to achieve that goal. Thank you again for taking the time to comment.

Explore other reviews about Equity Residential

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
1mo
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
1mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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