They will burn you out. - GSA European Wax Center Employee Review

3.0
12 Jul 2016
Recommend
CEO approval
Business outlook

Pros

It is really easy, repetitive work if you can catch on quickly enough. If you are lucky enough to get hired into a well run center, you will make some pretty decent money. Every center is different, but our center has a really baller pay structure when it comes to bonuses and meeting their standards. I have worked here 3 years and I have 2 weeks of PTO, can't hate that. Mind you, not every center offers this.

Cons

Every center is different, as much as corporate preaches "constancy". So you might get really awesome managers, or you might be up a creek without a paddle. We have a few centers in my city and some of them are a total nightmare. You wont know until you get there. My cons are mostly with the joke of rules corporate likes to implicate. Everything is scripted, they expect you to be so pushy with sales, if you're not on a coast line your store simply does not exists unless it is for something negative. Any negativity your invisible store has eventually wears out your manager who is probably breaking their back trying to put you on corporates radar (positively) and they eventually just get so burned out that it doesn't even matter anymore. I feel like all of the "inland" stores are corporates unwanted step children, they pay us little to no attention unless it is to scold us. If you are planing to become a waxer, I wish you the best of luck in your journey through the levels. The amount of services you have to do in 15 minutes is extremely difficult. I have seen so many wonderful waxers get burned out, or go on leave for developed hand problems. OH, there are also no benefits. Which is a joke considering how large EWC actually is. That a lone makes me feel like corporate is so cheap, and values us so little they can't even invest in some health care to keep us here longer. Some other cons would be pay period to weekend hours structure. The pay period was recently just changed to Sunday-Saturday. Why? So we can be worked both weekend days without being thrown into over time (mind you, most centers are open 8-6 on the weekend), so there goes any weekend life you may have wanted. The guests are mind blowingly rude. If you can not handle being cussed out multiple times a week because people don't know how to show up on time, this is not for you. There is no room to grow unless you decide to become a manager or open a center yourself and the turn over rate for employees AND managers is just terrible. Honestly, I used to love this place. I saw so much potential in my sales and the "brand", I was top 3 in the state 10+ times. Now a days, I can barely drag myself through the door.

Explore other reviews about European Wax Center

5.0
21 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with great people

Cons

Some guests can be rude

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, supportive team environment, loyal clients, and valuable opportunities to develop professional skills.

Cons

I’d like to raise some concerns about communication and fairness. We are asked to communicate everything, yet often our messages go unanswered or are met with a negative attitude. There is also a sense of favoritism in time-off approvals. Last-minute scheduling changes have disrupted my plans due to lack of notice. I’ve been incorrectly scheduled due to miscommunication, and I’ve had intense shifts without reasonable breaks. Additionally, our manager consistently arrives later than anyone, often when clients are waiting to pay, yet she gives attitude to others for minor delays. On top of that, product management is often last-minute. We run out of supplies like products, creams, or paper, and it only gets addressed when urgent, forcing us to scramble between rooms. I’m bringing these concerns forward because I hope for a more consistent, supportive, and equitable work environment for all of us.

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