Such a joke! - GSA European Wax Center Employee Review

1.0
31 Jul 2016
Recommend
CEO approval
Business outlook

Pros

Being able to build relationships with the guests and my co-workers

Cons

Everything about the company is a joke! They try to brainwash their employees into thinking that there's something special about this company when there isn't at all. All of our products are cheap, made with cheap ingredients, our wax is nothing special considering you can get the exact same thing on amazon and in any professional store, pay is ridiculous and stores are owned by greedy money hungry people who want to make as much money as they can off of you, goals are pretty much impossible to reach, we're expected to be "excited about the brand" even when they are clearly just out to make money and don't care about the lies that they're forcing us to feed to our guests. I sold over $160,000 in packages last year and I only made $3500!!! Absolutely ridiculous to bring the company that much money and that's all I made off of it. There is an extremely high turn over rate and it's because the job is too demanding for the pay that they offer. Either you up the pay and bring in quality employees, or you keep doing what you're doing and keep bringing in young college students who have no intentions of staying.

Explore other reviews about European Wax Center

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Absolutely amazing management, and lovely waxers. A great place to grow.

Cons

I have no cons that I can think of.

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, supportive team environment, loyal clients, and valuable opportunities to develop professional skills.

Cons

I’d like to raise some concerns about communication and fairness. We are asked to communicate everything, yet often our messages go unanswered or are met with a negative attitude. There is also a sense of favoritism in time-off approvals. Last-minute scheduling changes have disrupted my plans due to lack of notice. I’ve been incorrectly scheduled due to miscommunication, and I’ve had intense shifts without reasonable breaks. Additionally, our manager consistently arrives later than anyone, often when clients are waiting to pay, yet she gives attitude to others for minor delays. On top of that, product management is often last-minute. We run out of supplies like products, creams, or paper, and it only gets addressed when urgent, forcing us to scramble between rooms. I’m bringing these concerns forward because I hope for a more consistent, supportive, and equitable work environment for all of us.

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