Not the job for you if you are not a salesman. - Wax Specialist European Wax Center Employee Review

2.0
17 Dec 2013
Recommend
CEO approval
Business outlook

Pros

Great experience, clean place, great clients

Cons

EWC has lots of potential. Clean environment, great clientele but, sadly management does not know the importance of employee satisfaction. They pay $10.00 after you become an experience waxer. You also get a commission for selling their products. The downside is that they don't offer a good benefit package and employee retention is not high on their list. Managers don't have formal business education and they like to rule by fear. In the two years that I worked for them I realized that they hire very young girls (19 years or so) with little life experience and they intimidate and abuse them verbally if they don't sell the company product or make mistakes. The work environment is stressful as there is lots of drama between management and waxers as the waxers have to fight with management get a day off, or even a lunch break. The management has no formal training hence they are not equipped to properly manage. After two years I left once they started threatening to fire people that did not meet their selling quota. I am a professional waxer not a salesman. EWC could be a great place to work for if they change their management style. I miss my old co-workers and my clients but not the stress or the managers.

Explore other reviews about European Wax Center

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I feel valued and taken care of.

Cons

Guests try to take advantage of the waxers

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, supportive team environment, loyal clients, and valuable opportunities to develop professional skills.

Cons

I’d like to raise some concerns about communication and fairness. We are asked to communicate everything, yet often our messages go unanswered or are met with a negative attitude. There is also a sense of favoritism in time-off approvals. Last-minute scheduling changes have disrupted my plans due to lack of notice. I’ve been incorrectly scheduled due to miscommunication, and I’ve had intense shifts without reasonable breaks. Additionally, our manager consistently arrives later than anyone, often when clients are waiting to pay, yet she gives attitude to others for minor delays. On top of that, product management is often last-minute. We run out of supplies like products, creams, or paper, and it only gets addressed when urgent, forcing us to scramble between rooms. I’m bringing these concerns forward because I hope for a more consistent, supportive, and equitable work environment for all of us.

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