Great to build your waxing skills - Anonymous employee European Wax Center Employee Review

1.0
11 Sept 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great co workers Great training Great tips For the most part, great clients

Cons

They are too willing to sacrifice staff safety in order to make more money. If a guest is drunk or high, he/she will be sent back with you. If the guest is on her cycle and refuses to follow the policy for such, you still have to wax her despite how unsafe that is. You want to wear a mask during a service? Too bad. Just because they supply them doesn't mean you're allowed to use them. It doesn't look nice. Extremely low pay and low commission for all the work you do. They treat the waxers like machines. If you have a full, back to back book and you get a walk-in 5 minutes before your next reservation, it doesn't matter if the other guest had made a reservation, she has to wait and be told "we're running behind" which only looks bad on the waxer. The 9-minute late policy is never honored, thus making you scramble to get all your services done on time. Bi-weekly meetings are a joke. You literally sit for an hour reading aloud what could have easily been sent in an email. Actually, all of it is available on the company database. Managers purposely mess with schedules, etc to be spiteful and catty sometimes.

Explore other reviews about European Wax Center

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Absolutely amazing management, and lovely waxers. A great place to grow.

Cons

I have no cons that I can think of.

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, supportive team environment, loyal clients, and valuable opportunities to develop professional skills.

Cons

I’d like to raise some concerns about communication and fairness. We are asked to communicate everything, yet often our messages go unanswered or are met with a negative attitude. There is also a sense of favoritism in time-off approvals. Last-minute scheduling changes have disrupted my plans due to lack of notice. I’ve been incorrectly scheduled due to miscommunication, and I’ve had intense shifts without reasonable breaks. Additionally, our manager consistently arrives later than anyone, often when clients are waiting to pay, yet she gives attitude to others for minor delays. On top of that, product management is often last-minute. We run out of supplies like products, creams, or paper, and it only gets addressed when urgent, forcing us to scramble between rooms. I’m bringing these concerns forward because I hope for a more consistent, supportive, and equitable work environment for all of us.

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