All good, until it's not (then it's BAD) - Sales EvaluAgent Employee Review

1.0
3 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Good product and dev team Good salary Good employee benefits

Cons

Ask them how many people have left (by firing or resigning) in the last 12 months (it's public info on LinkedIn),.. Management culture was probably the worst I have ever experienced. There are some nasty/ruthless characters amongst the SMT that you just can't detect at interview or even in the early months due to the remote nature of the business There are lots of nice welcome boxes, equipment, HR fluff, events, early conversations but it's all for show. Scratch the surface and it was a toxic and damaging place to work for my career and my mental health. They will quote the employee survey (done in house) which will say everyone's happy... Go and ask former employees or the people who have "open to work" set and Evaluagent as their current employer and they will tell you the truth. Always good to ask about sales targets vs achieved... Avoid.

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EvaluAgent Response
2y
Thank you for taking the time to share your experience with us. We're happy to hear the pros in your review, we have worked hard to get to a stage where our benefits and salary feel right for our team and the business and we’ll continue to review these. However we're disappointed to hear about the concerns you mentioned. Our Revenue Team have gone through a period of fast growth as we scale and you’ll have witnessed this has resulted in a period of change across the team and in particularly revenue. We encourage feedback so that we can reflect, review and take actions where required. I'd like to be able to speak with you directly to gain a deeper understand of your experience. I encourage you to reach out to a member of the People Team in confidence, so that we can discuss it together. Thank you, Jayne Chief People Officer

Explore other reviews about EvaluAgent

4.0
24 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some absolute legends work here and that's not an exaggeration. Warm culture, good atmosphere at the quarterly meet-ups and the kind of work events you will actually enjoy going to. Remote working is properly supported and the work-life balance is decent. The SLT genuinely try. If nothing else you'll leave with some great mates and a real masterclass in what happens when a category gets commoditised.

Cons

The core challenge is product. The platform hasn't moved fast enough to stay ahead of the enterprise players absorbing QA functionality into their base offering and prospects aren't going to pay twice for something that no longer feels differentiated. That puts pressure on renewals and new business, and as a result the team has felt it. There's been significant employee churn and several rounds of redundancies across the business. Pivoting to a US partnership model is a reasonable move to reframe the growth story but it doesn't rebuild the product moat.

5.0
28 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Evaluagent is by far the best company I have had the pleasure to work for. As a home-based employee, I have the flexibility and autonomy to manage my daily workload as required, managing priorities as and when they present themselves. The leadership team here are very supportive and regularly provide updates on the company performance, personal performance and do everything possible to ensure that all employees maintain a successful work-life balance. Everyone at Evaluagent is accommodating when support is required and has an open door culture at it's heart. Like many tech businesses, things can change and things can move very quickly but what impresses me is how any changes that occur are clearly communicated in a way that everyone understands and can get onboard with. Evaluagent also provide a range of great benefits including health and financial just to name a couple.

Cons

As a remote business, we meet face to face as a whole company twice a year (minimum) and individual teams will get together additionally. The frequency of meet-ups on the whole suits me fine, but some may perhaps prefer this to happen more regularly.

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