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At Exabyting, we deeply regret that we have not met your expectations. We are committed to being a people-centric organization, but we know that we have sometimes fallen short despite our best intentions. We understand that we have let you down, and we sincerely apologize for this on behalf of the entire organization.
We would like to share with you some steps we have taken recently to decrease further the probability of falling between the cracks:
1. We have created the People Success Advocate role dedicated to listening to our colleagues' unspoken sorrows. This role provides an additional safety net to capture things that leadership or reporting may miss.
2. We have implemented an intensive training program designed to nurture the skills of employees beginning their careers at Exabyting. Over four months, we have combined learning with hands-on experience for each talented individual. Additionally, we have planned 32+ internal workshops this year to provide ample support for all our colleagues to progress significantly in their careers.
3. We always strive to ensure that our colleagues receive the compensation they deserve, and we're constantly working to improve our evaluation process. If any mistakes do occur, we are quick to rectify them. Last year, we identified two similar errors and promptly resolved them.
Your feedback is crucial to us. If these steps don't address the issues you've faced, we request that you share your thoughts with the CEO. We are committed to making things right and are overcoming any shortcomings.
There are many miles to be the best place for software engineers, but we are committed to walking daily toward the dream we want to make a reality. We are determined to create a better work environment for all our colleagues.
To make no mistakes is not in the power of man; from their errors and mistakes the wise and good learn wisdom for the future.
- Plutrah