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Exela Technologies

Now known as XBP Global

Engaged employer

A Great Place to Work for BPO Professionals - Anonymous employee Exela Technologies Employee Review

4.0
25 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exela is a leading BPO company that provides a wide range of services to clients around the world. The company has a strong reputation for providing high-quality services and for its commitment to its employees. Here are some of the pros of working at Exela: Competitive salary and benefits: Pros offers competitive salaries and benefits to its employees. This includes health insurance, paid time off, Incentives Opportunities for growth and development: Exela is committed to helping its employees grow and develop their careers. The company offers a variety of training and development programs to help employees learn new skills and advance their careers. Positive work environment: Exela has a positive and supportive work environment. The company encourages its employees to collaborate and work together as a team. Diverse workforce: Exela has a diverse workforce with employees from all over the world. This creates a rich and inclusive work environment.

Cons

Here is a cons review: Long hours: Employees often have to work long hours, especially if they have backlogs or high volume. Unrealistic expectations: Employees may be expected to meet unrealistic quotas or deadlines. High stress levels: Exela as a BPO industry can be very stressful, and employees may feel pressured to perform well.

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Exela Technologies Response
2y
Thank you for your comments. You can reach us at connect@exelaonline.com

Explore other reviews about Exela Technologies

5.0
24 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Great pay, Great hours, Great Atmospher

Cons

Being in the dark about changes,

2.0
17 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Santa Monica (corporate) office has a chef. Lunches are homemade and delicious. Fantastic hours: can arrive at the office around 10:30am and leave around 5:30pm.

Cons

There is no work to do 90% of the time. Employees are paid to go to the office so that the office appears "full" for the one in-person meeting the CEO has per week. There were multiple months where I received/sent less than five emails per month. All strategic initiatives were positioned as grandiose by the CEO; after each initiative was discussed, it was never raised again and no work was done. The only initiatives that were actually pursued were those related to trying to trick lenders into extending Exela, a highly-distressed company that was heading toward bankruptcy, additional debt to pay off the interest payments of its existing debt facilities. However, I imagine (and hope) Exela operates differently once it emerges from bankruptcy this summer (2025).

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