A place where you can Earn a great pay. All you have to do is put in the work. - Sales Representative Extra Space Storage Employee Review

5.0
8 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Great commission, Its easy to make a sale. Calls are not back to back so you get to relax between calls. Not stressful at all. I enjoy working at extra space. management has been kind and i enjoy working with my coworkers

Cons

I really cant think of anything that has a negative affect on me while working at Extraspace

Explore other reviews about Extra Space Storage

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Getting my 10k steps in daily, Providing great customer service to our guests. The company provides you with great tools and leadership so that you can get the job done without worry.

Cons

6 pm is a little late to be heading home but that is really the only con.

3.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Solid schedule - 40 hours per week, not expected to be there more than that. No one looking over your shoulder constantly (unless you have a new DM, they can't seem to help it) Mostly great people to work with Local, immediate management does care and are helpful.

Cons

Very large rate increases really upset customers and that's just too bad. We are given word to tell them but it just isn't true. Putting more money in stock holder's pockets is the bottom line and it doesn't matter how much anger we have to deal with. You are absolutely expected to sell insurance to every renter. However, you must be careful because you aren't "insurance salesmen". You get a ding when you don't sell it. We are encouraged to use evasive language and rush through it so the renter thinks it's required without quite saying so. You would think this large of a corporation would have handymen available but it is so, so difficult to get the smallest repair done due to getting bids from vendors, turning them in, reminding the person you turned them in to what needs done maybe getting approval, then scheduling. By that time lights (or whatever) have been out for a month or 2. Benefits are very expensive and cover so little.

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