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      FARFETCH

      Engaged employer

      FARFETCH reviews

      Good overall - Customer Service FARFETCH Employee Review

      4.0
      20 Jan 2020
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      - Good management and team culture - Free breakfast, coffee and soup everyday - Plenty of area to relax during breaks

      Cons

      - Their system of approving holidays and days off is extremely slow and frustrating - No opportunities for growth - The hours are not great

      avatar
      FARFETCH Response
      6y
      Thanks for your honest review. It's great to read your positive feedback about our management team, culture and working environment! We're sorry to hear about your frustrations with our HR system - we're working hard to improve our tools and systems to provide a world class experience for our people.

      Explore other reviews about FARFETCH

      5.0
      8 Jan 2026
      Private client advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing culture, managers, trainings, salary increases, and benefits.

      Cons

      Constant layoffs, rough customers at time, but nothing much more.

      avatar
      FARFETCH Response
      5mo
      About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.
      3.0
      27 Apr 2026
      Sales assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      The people and company culture used to be great.

      Cons

      Company was sold and everything went down hill. No room for growth.

      1
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