Challenging work environment with leadership in need of major improvements - Customer Service FLEXcon Employee Review

2.0
1 Dec 2025
Recommend
CEO approval
Business outlook

Pros

The company offers 1 day of working from home, which provides a bit of flexibility during the week. I also had the chance to work with a handful of very dedicated and supportive colleagues, and their teamwork made challenging days more manageable.

Cons

- Processes are either nonexistent, not followed or complicated. - Frequent leadership changes create instability, and many of the appointed leaders appear ill-equipped or overwhelmed by the role. - Office environment feels a bit outdated and not very inspiring. - Team spirit is quite low, there seems to be missing a sense of shared purpose across the department. It's everyone for themselves. - Witnessed several occassions where middle and upper management displayed disrespectful or condescending behavior. - Communication is inconsistent and often lacks transparency, leaving people confused.

Explore other reviews about FLEXcon

5.0
28 Jul 2025
Recommend
CEO approval
Business outlook

Pros

super nice people - most were really passionate about what they do. Old building with charm and a pretty good salary base.

Cons

Lots of meetings where very little gets accomplished. Lots of roadblocks and nay sayers just because that's the way we've always done it, etc.

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Big company with a small feel.

Cons

Communication lacking with management from get go.

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