Purple Daze - Customer Service Agent FedEx Employee Review

Management Support always there Lot of learning resources and upskilling opportunities Promotion in 2-3 years or sooner Good work life balance Pay is competitive

Less FTE and more offshore vendors. Less time to collaborate Headquartered and majority of roles centralized in Memphis Less FTE means sometimes you are expected to wear multiple hats aside of your primary responsibilities Some processes are very lengthy(Example- Release, code reviews etc) Immigration delays- If you are a foreign national

One of the benefits they list to get you in the door is TOP RATE pay*. The top rate is currently unknown but general consensus is 20 years to top rate pay. If you love standing around making up stories in your own head for two hours while spreading rumors amongst your unabashed co-workers about other co-workers you’ve interacted 2 minutes in the year you’ve worked together then this job is for you! Minimal logic involved.

Fellow employees will unionize to get you out of your route. Employees will make up stories to pit employees against one another. Fellow employees will threaten other employees for being friendly to one another. The management is willing bend over backwards to give you a bad review if leaving for another job. Co-workers are extremely bored and in most cases workload differs dramatically depending on where you are on the sort.