Pros
The Nairobi operation is domiciled in Nairobi, with a lean outfit and an outsourced operator for pick up and delivery. FedEx operations in Nairobi are female-led, on the most part of core operations. On the operations hierarchy in the larger MEISA region, the Nairobi operation is GSP regulated with once-per-week FedEx flights to Nairobi, which has offered opportunity for businesses to access affordability offered by FedEx in Nairobi. The operational staff have autonomy and a "Well meaning" management, providing the basic minimums of employee benefits.
Cons
The operation in Nairobi currently isn't deemed profit-making in the larger region of FedEx operations in Africa and the Middle-East. Therefore, the Nairobi staff receive minimal benefits in comparison to base offers from other countries in its regions and operational areas. Nairobi's operation has relatively high employee turn. Despite their teams often receiving high-level training, and their personnel being amongst the most skilled in Customer Services, Sales and Air Freight Operations, FedEx forfeits on potential gains from experience of its personnel to competition offering marginal differences in salaries and benefits. With talent misalignment and few spaces in its operation for growth, FedEx is best suited for individuals in it for the experience and systems knowledge (which they have a lot of for operational implementation) but not for long-term overall growth. P.S. The FedEx Tuition Assistance program (T.A.) is scammy, and thus should not be viewed as an employee benefit offered by the company.