A Company Divided - Customer Service Agent (CSA) FedEx Employee Review

1.0
10 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Decent Hourly Decent Benefits Decent Hours

Cons

FedEx ONE is not the company it once was. The pride, job security, benefits that built this company for 50 years into a fortune 500 best places to work as been stripped of all the former "express" employees. If you are considering taking on a new job position at FedEx ONE proceed with caution.

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5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

You will get in incredible shape

Cons

Not really any I could think of

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to apply, fast to get hired (no interview process) and the pay

Cons

Very rude management, lack of care for safety, no drinkable water (all filters are in the red and have been since I started) They have cameras everywhere and are constantly watching you but say you can’t bring your own phone in because “people steal them”? There is junk everywhere. Lots of trash everywhere (employees drinks and food). They want you to work and eat on the line instead of giving you breaks to do so. They get upset when you use the bathroom or fill your water bottle even if you’ve been working for 3 hours straight but if you clock in at an area 2 min walking distance from your work area you’re “stealing time” I’ve noticed people of color get treated differently. The HR department has some of the most prejudice employees so there’s no real equality if you have conflict with someone. I’ve never been, but it feels like a prison to go in and out of the building and lastly you don’t work a consistent schedule. You leave when they say you can.

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