Don’t bother working here - Call Center Advisor FirstGroup Employee Review

2.0
30 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Really nice team members. I couldn’t of got through this job without them

Cons

Managers speak down to you and refuse to help you, do not care about your mental heath. Not enough training to deal with difficult customers. I left this job with poor mental Heath and anxiety. Would not work in a call center again because of this job.

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3.0
13 Jul 2024
Recommend
CEO approval
Business outlook

Pros

summer off, two weeks off in December

Cons

driving in dark mornings and extreme congested traffic

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