Great Facilities, Distrustful Corporate Leadership - Technical Project Manager Fiserv Employee Review

3.0
13 Nov 2024
Recommend
CEO approval
Business outlook

Pros

40 hours per week, work from home on Fridays, free coffee/tea/flavored sparkling water machine, restrooms cleaned multiple times per day, outstanding cafeteria quality despite limited options, modern office space and meeting rooms

Cons

Sapience (computer software that tracks clicking, mouse movements, etc… in order to ensure employees stay on track and work number of hours they claim they’re working). This is a game you have to play to ensure you are getting credit for times away from your computer (like an in-person meeting where you are doing nothing in your computer). If you don’t send a calendar invitation in outlook to someone when you have a ten-minute work related conversation then it looks to Sapience like you’re idle. And if they forget to accept the invitation then you don’t get credit. It’s not that hard to play the game, but causes a lot more anxiety than you would think and forces you to think about something else than your tasks. You should be graded more on whether you’re getting stuff done instead of spying on your computer activities. Ridiculous, especially for professionals with 10+ years of experience and six-figure salaries. You hired those types of people because they are professional, not because they’re untrustworthy slackers.

Explore other reviews about Fiserv

5.0
22 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is a Good Place to work

Cons

Work - life balance is minimal

4.0
2 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

402
See reviews by: Helpful|Rating|Date|All