Fiserv Reviews | Glassdoor.co.uk

Fiserv Reviews

Updated 15 Nov 2019

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3.4
65%
Recommend to a Friend
82%
Approve of CEO
Fiserv CEO Jeffery Yabuki
Jeffery Yabuki
1,595 Ratings
Pros
Cons
More Pros and Cons
  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Associate in Basildon, South East England, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Fiserv full-time for more than 3 years

    Pros

    Great place to work. Excellent for working parents as have flexible options in some departments to work around school hours. Fantastic benefits for full time staff. Staff are great colleagues and very hepful

    Cons

    Internal interview process is not necessary if already been recommended by management. Location - unless you drive it’s not easy to get to. Parking - if you start after 8am you have to use the multi storey car park and get a shuttle bus back to the office.

    Advice to Management

    Move with the times Give staff a chance to shine and progress internally Give managers more support to be able to manage and not bogged down with ticking boxes and paperwork

    Fiserv2019-09-27
  2. "Lots of opportunities, not hugely flexible"

    StarStarStarStarStar
    Current Employee - Graduate 

    I have been working at Fiserv full-time

    Pros

    Great first job, lots of opportunities.

    Cons

    No focus on flexible working

    Fiserv2019-11-10
  3. "amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Collections Agent in Basildon, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fiserv full-time for less than a year

    Pros

    great learning, excellent team work, supportive environment

    Cons

    uncomfortable due to been on the phone throughout the hours

    Fiserv2019-11-07
  4. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Manager in Basildon, South East England, England

    I have been working at Fiserv full-time for more than 10 years

    Pros

    Good career progression if that’s what your looking for

    Cons

    Parking is an issue, they have a multi storey car park and run a free shuttle bus to the office but you have to allow yourself an hour to make sure your not late

    Advice to Management

    Communication is key sharing information more freely

    Fiserv2019-10-24
  5. Helpful (1)

    "Boring"

    StarStarStarStarStar
    Current Employee - Financial Advisor 

    I have been working at Fiserv full-time

    Pros

    Allows you to be social

    Cons

    Is very repetitive and boring

    Fiserv2019-10-13
  6. Helpful (3)

    "Terrible culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend

    I worked at Fiserv full-time for more than a year

    Pros

    Flexibility and can't think of anymore

    Cons

    Senior management in EMEA have no idea what they are doing

    Fiserv2019-11-02
  7. "Fiserv"

    StarStarStarStarStar
    Former Employee - Marketing 

    I worked at Fiserv full-time

    Pros

    Ability to work from home.

    Cons

    High employee turnover, especially within management.

    Fiserv2019-09-07
  8. "....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Fiserv full-time

    Pros

    Good Benefits Work/ Personal life balance Great staff

    Cons

    Processes Sometimes no one takes ownership of issues

    Fiserv2019-09-12
  9. Helpful (4)

    "Frankly, don’t t even bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Slough, Berkshire, South East England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fiserv full-time for less than a year

    Pros

    Nice & modern office

    Cons

    Pressure from the US to meet unrealistic targets. The product is outdated and the pipeline is poor. The company has no respect of the employees and the efforts that are making. HR is doing nothing, while many employees are suffering from the poor pipeline. Lots of mistakes from senior management in terms of investment and unfair treatment of employees. Whatever they offer you, just dont even bother to join. Lots of... micromanagement from the US to the Uk. Take your dignity and apply for another role, before its too late.

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    Advice to Management

    You are getting paid a substantial amount of money, to manage and help the team. Apply in a good way your soft skills and not through intimidation.

    Fiserv2019-05-29
  10. "Mostly A Good Company To Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Uxbridge, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Fiserv full-time for more than a year

    Pros

    They pay very well and have excellent benefits, good scope for progression. Almost all of the management in the UK are very decent & fair. Good social events.

    Cons

    Too much interference in UK activities from US colleagues. The HR department generally is not very well respected across the business, especially senior HR team. US management often expect you to be online and available at the same time as them (UK evenings) and even at the weekends.

    Advice to Management

    Put the "human" back into Human Resources! Let the UK be more autonomous, the can actually handle it!

    Fiserv2019-04-25
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