Fiserv Reviews

Updated Dec 5, 2021

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Found 5,606 of over 5,937 reviews

3.2
52%
Recommend to a Friend
52%
Approve of CEO
Fiserv President and Chief Executive Officer Frank Bisignano
Frank Bisignano
1,056 Ratings
Pros
  • "It is a good place for work life balance(in 511 reviews)

  • "Maintained Work from home culture(in 190 reviews)

  • Cons
  • "Struggle with work life balance(in 135 reviews)

  • "Did Firings after merger with first data(in 106 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Current Employee

      Great work environment

      Nov 5, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team International Incentives including Amazon vouchers Valued Team work mindset

      Cons

      Only negative is the location and pay.

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    2. 3.0
      Current Employee

      Its ok

      Nov 19, 2021 - Senior Project Manager in Basildon, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Local, nice working environment, ok benefits

      Cons

      Not enough investment in headcount to deliver work for the client

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    3. 1.0
      Current Employee

      Culture has changed beyond recognition

      Nov 11, 2021 - Project Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The team I work with

      Cons

      - Forced a totally unnecessary return to office full-time with no hybrid or remote option allowed. The only logical explanation for this archaic decision is that it is designed to encourage attrition - Complete disregard from senior management and executive teams for staff's work/life balance and mental health - No job security. Redundancies announced at least once per year (occasionally twice), many occurring in teams that cannot afford to lose any more people and remain functional. People feel like they're always looking over their shoulder - Teams under-resourced, overworked and stressed due to above-mentioned redundancies, causing high levels of sick leave and attrition in critical areas - Culture of fear has crept in since the acquisition of First Data. Anyone who speaks up now is deemed a problem. Management simply don't care about fixing the major issues this company has

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      10 people found this review helpful
    4. 4.0
      Former Employee, more than 3 years

      Great Place

      Oct 5, 2021 - Associate Contracts Manager in Basildon, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, Friendly environment, flexible hours

      Cons

      Management at times not cohesive in their decisions

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    5. 4.0
      Current Employee, more than 3 years

      Requires more structure and streamlined way of working

      Sep 25, 2021 - Director in Basildon, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Scope to utilise new technologies and latest cloud-native architecture and patterns

      Cons

      Speed of delivery and continuous chatter between use of technology and solutions

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    6. 3.0
      Former Employee

      .

      Sep 27, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      nice place to work in

      Cons

      it can be stressful to work there

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    7. 1.0
      Current Employee, more than 5 years

      Disjointed company

      Oct 10, 2021 - Sales Director in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Large organisation with financial muscle Well known in US less known in EMEA Some good products some not so good

      Cons

      No clear direction on product strategy in EMEA Lack of focus, direction and priority of the business in EMEA Toxic work culture There’s constant dysfunction and confusion High staff turnover Lack of flexibility on work life balance Lots of layers of management and lengthy approval processes Forcing employees to travel to Basildon as London offices have been shut down Do as your told culture or you will be asked to leave Yearly firing rounds with little compassion for employees Legacy software solutions built on ancient technology

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      7 people found this review helpful
    8. 5.0
      Former Employee, more than 8 years

      Company review

      Sep 3, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very good company culture and environment

      Cons

      No cons as such for this company

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    9. 3.0
      Current Employee, more than 10 years

      OK

      Sep 16, 2021 - Applications Analyst in Basildon, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent company to work for

      Cons

      Too man layers of management

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    10. 4.0
      Former Employee, less than 1 year

      Great company

      Aug 18, 2021 - Billing Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible, good pay, friendly environment, good management, fun budget outings

      Cons

      I cannot think of anything negative as I was at the company for a short time

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    Viewing 1 - 10 of 5,606 Reviews

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