Corporations lie, but we knew that - Line Cook Five Guys Employee Review

2.0
29 Dec 2017
Recommend
CEO approval
Business outlook

Pros

The work is so easy and streamlined any simpleton could have an easy day. If you can even call it flexible scheduling because they just won’t put you on the schedule if they don’t need you that day. I’d call it flexible for the business. Free fries

Cons

The cons are so extensive it’s embarrassing. The upper management is just so terrible I can’t even imagine how this company has gotten so big. They’re essentially children and have no conflict resolution skills. My pay checks have been off twice and it’s like jumping through hoops just to get in contact with someone. My store was left with out a manager for over a month and probably still is. That location is Brookfield Connecticut and it’s so incredibly dilapidated that the fire marshal was in awe. The district manager is so uninvolved in an understaffed store it’s laughable. He told me in the interview he was only in that position due to leverage in a franchise (should have been a red flag). More than half the employees don’t even follow the proper guidelines of sanitation and prepping. The secret shops are hardly even worth it considering the guidelines are so strict. My biggest question is if Jerry Murrell would rather spend money on employees than marketing why does he ACTUALLY do it? It because they aren’t a “family run” company. Jerry doesn’t do anything and they hired a bunch of business executives to run the company. It’s clear because there is no actual concern for what goes on in the stores. In the end my review doesn’t matter though because all that will happen is five guys will respond with a “Thanks for the review, we’re glad that you were able to take advantage of our flexible scheduling” because that’s the right PR move for them. Don’t work here unless you don’t want anything better for yourself.

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Five Guys Response
8y
We apologize that you had an experience that is not what we'd expect at one of our locations. We would love to hear more from you regarding your concerns and ways we can improve.

Explore other reviews about Five Guys

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment at this job.

Cons

There is too Low wages at this job

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They will teach you everything you need to be successful. They have much higher standards than most places, one of the few places I'd have no problem eating at any location. They'll make sure you have everything you need to meet those standards, especially once you get to a management level. They have corporate trainers and the GM at my location was also great. I'm a GM at a different place now and my experience here left me well prepared me for that position.

Cons

Pay. That's the only reason I left, I would have stayed with the company if I could have gotten a raise and I would definitely return if they offered something comparable to what I'm making elsewhere.

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