Five Guys Reviews

3.6

62% would recommend to a friend

(4,766 total reviews)
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Jerry Murrell

77% approve of CEO

47% positive business outlook

Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

5K reviews
1.0
12 Jan 2015

THE WORST JOB EVER

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Let me start. The pros; Free food per shift. £6.50 PH I think thats about it.

Cons

From personal experience their are many cons of being employed by this company. In your induction they tell you how fantastic it is working for their company and the benefits that the job offers. However I was clearly naive. I was excited to start working for Five Guys however it turned into an absolute nightmare. At the start I was getting 40 hours a week on top of going to college 3 days a week. This to me was a lot however they expected it. After a few weeks the company wasn't doing so well. So they would send me home, not once but plenty of times. I was very annoyed when I had walked to work to get told as soon as I walked through the door it wasn't busy enough. It wasn't just me they were doing this too it was other employees as well. After a while they started to employ new people however after a week they had all been laid off. Many people were starting to become laid off. The managers girlfriend who was working their had grabbed my arm on several occasions which I couldn't speak to the manager as they were all friends as the managers assistant was engaged to her which meant if i complained I would be treated even worse. The management team were very intimidating and would swear at us if we didn't finish certain tasks on time. IF we didn't finish in time before the opening time of the store, we wouldn't get a break on the morning shift between 8pm-4pm because " we were lazy" and "didn't deserve one". Recently I left. This was due to many reasons as well as the company having 0 hour contract for everyone which meant I didn't have no hours for 3 weeks. The full time staff also had to get cut down to 20-30 hours a week from doing 70 hours a week. The management don't care about your personal problems. If you call in sick, they request a doctors note, which require you to pay a fee. I can honestly say I was excited to work for Five Guys and the first 3 weeks It was a good place to work however after that it was a nightmare that would not go away. Five Guys management team at the store were trying to get rid of as many employees as possible before the 3 month probation period so they would come up with excuses such as the employee not smiling enough. What a stupid reason. I am glad to say Im no longer working for this company. It has and Im sure it will always be the worst company I've worked for.... I don't really blame the company...however I blame the company for the managers they put in charge that would talk about you behind your back. Professional right?

1.0
21 Jun 2017
Recommend
CEO approval
Business outlook

Pros

-Free food -That's the only pro

Cons

- Five Guys will lure you in with the promise that they are a 'family based work environment, who genuinely care about their staff' to then turn around and treat their staff like garbage. -You will be expected to give 110% at all times with little to no thanks or consideration, and be happy about it. -The hours are ridiculous, and the work similar to slave labour. 6am starts and 4am finishes. -Do not ever expect a break or to leave on time. -You WILL NOT GET THE HOURS YOU NEED TO PAY BILLS. Unless you are a favourite of the manager. -You WILL NOT BE PAID ACCURATELY. -If a manager does not like you, you will be constantly reminded of it and bullied. -The organisation and communication is so non existent, no one will ever actually know what is going on -They expect professional cleaning standards from already exhausted workers. -You will be taken advantage of, and your already non-existent pay docked at every opportunity.

2.0
12 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Paid break, free food, good music, was easy to get an interview.

Cons

They hire 20 people and in a period of 3 months filter through them by firing 15 of them. If they can't find a reason to fire you they will give you 0 hours until you leave yourself. The whole management team seems like they barely got trained. The whole "chill" attitude is also annoying since it is fake and they try to force it on you.

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Glassdoor has 5,206 Five Guys reviews submitted anonymously by Five Guys employees. Read employee reviews and ratings on Glassdoor to decide if Five Guys is right for you.