Immature management - Cashier Five Guys Employee Review

1.0
11 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Good food, could be a good job depending on management. But fast food is gonna suck no matter what.

Cons

Didn’t receive any training and was only brought in my first day because it was really busy and I was on register ALONE. After receiving NO TRAINING. For my first job, which they knew. And then they had the audacity to blame me for not knowing what to do every second.

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Five Guys Response
6y
We apologize that your experience is not what we would expect at any of our locations. Training is very important to the Five Guys culture, and we'll continue to work to hire management staff that shares this vision.

Explore other reviews about Five Guys

5.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment that feels like family

Cons

Low wages compared to competition

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They will teach you everything you need to be successful. They have much higher standards than most places, one of the few places I'd have no problem eating at any location. They'll make sure you have everything you need to meet those standards, especially once you get to a management level. They have corporate trainers and the GM at my location was also great. I'm a GM at a different place now and my experience here left me well prepared me for that position.

Cons

Pay. That's the only reason I left, I would have stayed with the company if I could have gotten a raise and I would definitely return if they offered something comparable to what I'm making elsewhere.

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