Pros
Fast-paced role with meaningful variety
Strong sense of purpose supporting students
Opportunities to improve systems and processes
Autonomy when trusted to manage responsibilities
Felt valued by students and external stakeholders
Cons
Organisational values not genuinely embraced or modelled
Clique culture and inconsistent accountability
Subtle tolerance of undermining or exclusionary behaviour
Inexperienced staff placed in positions of influence without support
High emotional load, limited recognition, and burnout risk
Psychologically unsafe