Q: What are the top reviewed jobs at Follett?

Sales Associate (282) , Store Manager (111) , Retail Sales Associate (95) , Team Lead (88) , Sales Associate/Cashier (58) , Cashier (56) , Assistant Manager (45) , Manager (43) , Customer Service Representative (42) , Seasonal Sales Associate (27) , Associate (25) , Course Materials Manager (24) , Retail Associate (23) , Bookstore Associate (20) , Assistant Store Manager (19)

Question 1

Does Follett pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Follett employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Follett. This rating has decreased by 1% over the last 12 months.

Question 2

How satisfied are employees working at Follett?

Accepted Answer

40% of Follett employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Follett 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.5 for career opportunities.

Question 3

What are the top reviewed jobs at Follett?

Accepted Answer

Sales Associate (282), Store Manager (111), Retail Sales Associate (95), Team Lead (88), Sales Associate/Cashier (58), Cashier (56), Assistant Manager (45), Manager (43), Customer Service Representative (42), Seasonal Sales Associate (27), Associate (25), Course Materials Manager (24), Retail Associate (23), Bookstore Associate (20), Assistant Store Manager (19)

Question 4

What are the pros of working at Follett according to real employee reviews?

Accepted Answer

"Flexible work location and hours" ((in 153 reviews)); "I liked the flexibility in hours and I worked with some great people." ((in 147 reviews)); "My boss and coworkers were great and helped me transition into a more professional person." ((in 102 reviews)); "Flexible schedule and ability to work on my own time" ((in 78 reviews)); "Good benefits...weekends off...good hours...summers are usually slow until August" ((in 75 reviews))

Question 5

What are the cons of working at Follett according to real employee reviews?

Accepted Answer

"Low pay and sometimes had you do things above your pay level that the manager didn't want to do" ((in 253 reviews)); "Poor upper management." ((in 73 reviews)); "no training program in place now for interns but talk about in the future." ((in 41 reviews)); "Pay is minimum wage and raises after a year are low" ((in 33 reviews)); "Lack of leadership and lack of clear vision for overall look and feel." ((in 29 reviews))

Question 6

What are employees saying about Follett redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Follett redundancy and their outlook for job security at Follett in 2026.

Question 7

What are the top reviewed Follett locations?

Accepted Answer

<a href="/Reviews/Follett-London-Reviews-EI_IE3049.0,7_IL.8,14_IC2671300.htm">London</a>

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Enjoyable work environment with communication challenges - Campus Store Leader Follett Employee Review

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