Pros
Work from home was necessary in my situation (disabled)
Cons
$9 with extremely small chance of raise (ever) for even the best employees. I've seen people who had been with Sitel 3+ years and were incredibly good at their job, doing huge work loads everyday and still never got a single raise. This company goes beyond that and will do dirty little tricks to prevent employees from making any sort of livable income. They won't even give 32 hours/week to full time employees when demand for workers is low (don't ask me how they get away with that). To top it all off, they fought my claim for unemployment insurance after they told me I was fired because I wasn't able to pay my internet bill ($9/hr for family of 4) and lied to the state and told them that I had quit! Which is not what they told me when I spoke with a supervisor. Spare yourself this aggravation.