Interesting - Customer Service Representative Foundever Employee Review

2.0
2 Oct 2012
Recommend
CEO approval
Business outlook

Pros

Great co-workers, management works with school schedules...sometimes.

Cons

Depending on the campaign your on your experience will vary, working for a cell phone company it was horrible, desk sharing, management not being knowledgeable on anything pertaining to the campaign, if you ask a question their response is "well you've been on the phone longer than i've been a supervisor so you should know how to find the answer", and we are severely understaffed, and it's blatantly obvious by the amount of calls are in waiting (over 200/day) on a 10 hour shift. Not worth the poor pay rate in which I'm currently capped off from.

Explore other reviews about Foundever

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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