Could be better - Anonymous employee FreshDirect Employee Review

2.0
15 Nov 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone is very nice at the company, and the company has the potential to be great! The CEO and SMT are very transparent which is appreciated.

Cons

Companies everywhere, especially ecommerce companies, are offering their employees all kinds of incentives in order to retain talent, and I don't think FD really cares about retaining talent. Benefits could be a lot better, there is no 401k match, PTO is standard, salary is on the lower end of the spectrum. There's just not much to keep people here.

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5.0
22 Jul 2025
Recommend
CEO approval
Business outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

3.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

Cons

No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

4
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