Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 34 reviews)); "Good Benefits and low cost Health insurance" ((in 25 reviews)); "Great Culture and enjoyed my time there" ((in 22 reviews)); "and the pay is good ." ((in 21 reviews)); "The team is great." ((in 9 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Bad management, need more structure" ((in 21 reviews)); "Life Balance Issues: Long hours and last" ((in 20 reviews)); "Extreme favoritism in all areas" ((in 12 reviews)); "Some managers get 3 days off while others only get two." ((in 11 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 10 reviews))

What are employees saying about FreshDirect redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect redundancy and their outlook for job security at FreshDirect in 2026.

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FreshDirect

FreshDirect Reviews

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3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity and inclusion

2.9

Career opportunities

2.8

Culture and values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

537 reviews

1.0

25 Jan 2018

avoid

Picker/packer

Recommend

CEO approval

Business outlook

Pros

when you finish your shift and go home

Cons

everything.. very cold enviroment almost 0 degrees

1.0

10 Mar 2025

Good Experience, but Serious Management Issues Need Addressing

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Decent pay and benefits compared to similar roles. Fast-paced work environment with opportunities to learn. Some great colleagues who make the job more enjoyable.

Cons

Poor Management: Upper management seems disconnected from the daily challenges employees face, leading to unrealistic expectations. Shift Management: In reality their Admin staff with a bigger wage. They are not trained managers so the environment is fraught with verbal bullying, and unfair treatment. The transport department is managed via fear and intimidation. Lack of Career Growth: Few opportunities for advancement unless you have connections. Hard work is not always recognized. High Turnover: Many employees leave due to workplace stress and lack of support. This creates instability in teams. Work-Life Balance Issues: Long hours and last-minute schedule changes make it difficult to maintain a good balance.

5.0

26 Jan 2025

All good so far

Pricing coordinator

Recommend

CEO approval

Business outlook

Pros

I’m working just 5 months but all good so far

Cons

I am absolutely happy with that

Viewing 1 - 3 of 537 Reviews

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Jobs at FreshDirect

Ambient- Personal Shopper

Associate Power BI Developer

Ambient- Personal Shopper

Chill- Personal Shopper

MTO C4- Personal Shopper