Love the work culture here! - Anonymous employee Gainsight Employee Review

5.0
30 Jun 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Everyone is nice. Like, really, haven't met anyone who isn't friendly, smart, and collaborative. -Purposeful work. The company really believes in its product. With the fast pace of growth and new opportunities with the acquisition by Vista, Gainsight is definitely not a boring place to work. -Great values. Values aren't just tokens here. People really embody the values and reference the values in everyday planning and discussions. -Company manages growth well. Gainsight has been intentional with onboarding and support for new teammates (e.g. sales bootcamp that is run every 3 weeks for sales folks), so the growth is fast but you don't feel overlooked or stretched too thin. -Option for job to be permanently remote. -Flexible work culture - I've been able to shift work hours to accommodate family visits, trips, etc. Managers really trust you as long as you communicate and do your job well.

Cons

None so far - loving this job and it's MUCH better than my last job!

avatar
Gainsight Response
4y
Great summary - thanks so much! -Nick

Explore other reviews about Gainsight

5.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

See reviews by: Helpful|Rating|Date|All