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Gateway Ticketing Systems

Engaged employer

Not all I hoped it would be - Sales Gateway Ticketing Systems Employee Review

2.0
12 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Great hard working employees with a new modern headquarters. The job comes with some really nice perks like free drinks, coffee, and use of the gym. The best part of the job is working with the customers. It is a very loyal customer base that is willing to help the company along the path of R&D. The vertical market is fun, I mean who doesn't love amusement parks and other tourist attractions? The work life balance is pretty good and there is flexibility to work from home when needed. The benefits and salary is about on par with other similar positions in the area. From the begging this place seemed like the perfect company to work for. But...

Cons

There have been a lot of really strong leaders that I have seen come in over my time at the company that have quickly learned that their honest feedback is not appreciated. As long as you sit back and go with the flow and don't rock the boat than this is probably a really great place to work and you might never want to go anywhere else. The problem is many people demand more out of a company and have been around the block and know that this won't come from the over the top micro-management. It's really a shame because I feel like this company has the potential to be a great place to work and do more.

Explore other reviews about Gateway Ticketing Systems

1.0
1 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None worth calling out or mentioning.

Cons

After working at Gateway for several years now, I can honestly say this is the worst company I’ve worked for in my career. The place is chaotic, reactive, and draining. There is not enough clear direction, ownership is often messy, and people spend way too much time trying to figure out who is supposed to do what. The company talks about process, but it does not feel consistent. Things are vague until there is a problem, then suddenly everything turns into blame and extra scrutiny. That gets old fast. Management makes the environment harder than it needs to be. There is a lot of checking in, questioning, and asking for updates, but not enough actual support or clear decision-making. It creates stress without solving the underlying issues. Teams do not seem aligned, communication is poor, and employees end up carrying the weight of bad planning. A lot of problems feel completely avoidable. I would not recommend working here. It is not a stable or healthy environment, and the company seems unwilling to admit how much of the frustration comes from the way it operates.

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